Privacy Policy
This Privacy Policy explains what information LoadWize collects, how we use it, and the choices you have. It applies to loadwize.com and the LoadWize application.
1. Information We Collect
Account and contact information you provide — such as your name, company name, email address, phone number, and fleet size — when you sign up, request a demo, or contact us.
Operational data you enter into the platform, including loads, drivers, settlements, fuel, and financial records, which is used solely to provide the service to you.
Technical data such as IP address, browser type, and usage information collected automatically to keep the service secure and reliable.
2. How We Use Information
To provide, maintain, and improve the LoadWize platform and to respond to your requests.
To send you service-related communications, such as account, billing, and support messages.
To detect, prevent, and address technical issues, fraud, or abuse.
3. Sharing of Information
We do not sell your personal information. We share data only with service providers that help us operate the platform (such as hosting and email delivery), under contracts that require them to protect it.
We may disclose information if required by law or to protect the rights, safety, and property of LoadWize and its users.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
5. Your Rights
You may request access to, correction of, or deletion of your personal information by emailing us. We will respond within a reasonable timeframe consistent with applicable law.
6. Contact
For privacy questions or requests, contact us at [email protected].